Blog yOur Mind

Australia – Virgin Airlines Desk Attendant: Do You Know Who Am I?

Posted on: November 22, 2009


I suppose everyone of you must have boarded a plane before. Ever encounter any proud and arrogant joker like some sort of “Datuk” or “Tan Sri” shouting at the top of his voice at the check-in counter? Read this one. Very interesting……..especially the last bit ……

THIS SHOULD APPLY TO EVERY AIRLINE DESK ANYWHERE IN MALAYSIA – WHERE EVERYONE HAS SEEN THE “DO YOU KNOW WHO I AM” ASSHOLEs everywhere: airports, restaurants, traffic lights……

An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

A crowded Virgin flight was cancelled after Virgin’s 767s had been withdrawn from service. A single attendant was rebooking a long line of inconvenienced travellers.

Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, ‘I HAVE to be on this flight and it HAS to be FIRST CLASS’. The attendant replied, ‘I’m sorry, sir. I’ll be happy to try to help you, but I’ve got to help these people first, and I’m sure we’ll be able to work something out.’

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, ‘DO YOU HAVE ANY IDEA WHO I AM?’ Without hesitating, the attendant smiled and grabbed her public address microphone: ‘May I have your attention please, may I have your attention please,’ she began – her voice heard clearly throughout the terminal.

‘We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14.’With the folks behind him in line laughing hysterically, the man glared at the Virgin attendant, gritted his teeth and said, ‘F.. You!’ Without flinching, she smiled and said, (I love this bit) ‘I’m sorry, sir, but you’ll have to get in line for that too .

 

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3 Responses to "Australia – Virgin Airlines Desk Attendant: Do You Know Who Am I?"

That’s a real good one! Kudos to the attendant!

Flying with two toddlers was a pleasure on the way down to LA. Flight crew were friendly and helpful. Return flight was another matter. Woman at check-in not very friendly, and seemed to be upset when I inquired about early boarding for children. Flight attendants on the plane not smiling the entire trip or helpful.

Tlc

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